Quick answer: Open Subscriptions from the user menu to compare plans, upgrade or downgrade, track your usage against limits, add or update payment methods, and view billing history. Review the confirmation screen for the effective date and any charges.
Your subscription controls your usage limits — email and phone reveals, contacts, verifications, and campaigns. This guide covers managing your plan and billing.
Before you start
Confirm you are in the correct workspace and can manage billing. Review current pricing and the confirmation screen for timing and charges.
Practical example
Before upgrading for a larger campaign, compare expected sending, research, and AI usage with the proposed plan limits. Save the confirmation and check the resulting plan and invoice.
Check your result
If a plan change does not appear, refresh the subscription view and check payment status. Use the current billing screen and support for account-specific terms rather than assuming every change has the same effective date.
Compare available plans
Review the current pricing page and the plans shown in your account. Check the included features, usage limits, billing interval, and any additional charges. Plan names and allowances can change.
How to upgrade, downgrade, or cancel
- Upgrade — view plans, compare features, select a plan, enter payment info, and confirm. Check the effective date and any prorated charge before confirming.
- Downgrade — select a lower plan and confirm; review when the new limits and price will take effect.
- Cancel — confirm cancellation; check the stated end date and any remaining access.
Usage and billing
- Usage tracking — see current usage, limits, progress, and reset dates.
- Payment methods — add, update, set default, or remove cards.
- Billing history — view invoices, download receipts, and review payment dates.
Best practices
- Monitor usage counters so you upgrade before hitting limits.
- Keep your payment method current to avoid interruptions.
- Review billing history regularly.
- Match your plan to your actual reveal, contact, and verification needs.
Frequently Asked Questions
What happens when I hit a usage limit?
Actions tied to that limit (like reveals or verifications) pause until the next reset or until you upgrade. Watch your usage counters to plan ahead.
When do plan changes take effect?
Upgrades apply immediately; downgrades take effect at the start of your next billing cycle.
What happens if I cancel?
The cancellation confirmation shows when your plan or access changes. Save it and contact support if the displayed status does not match your request.
Related articles
- How to Reveal Verified Emails and Phone Numbers
- How to Configure Your Account and Organization Settings
- How to Earn Rewards With the Referral Program
Match your plan to your usage, watch your counters, and keep billing details current.