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Cold Email and Outreach

How to Create an Email Sequence With Automated Follow-Ups

Updated June 15, 2026
Quick answer: When creating a campaign, choose Sequence Campaign, then add steps — an initial email plus follow-ups — set a delay (in days) for each step, and add conditions like "only send if no reply." OutreachBox sends each step automatically, so prospects get timely follow-ups without manual work.
Building a multi-step email sequence with delays and conditions
Building a multi-step email sequence with delays and conditions

Most replies come from follow-ups, not the first send. Sequence campaigns automate those follow-ups so no prospect falls through the cracks.

How to build a sequence

  1. Go to Email → Campaigns and click Create Campaign.
  2. Choose Sequence Campaign.
  3. Add your steps:
  • Step 1 — the initial email.
  • Step 2 — first follow-up, with a delay (e.g., 3 days).
  • Step 3 — final follow-up, with another delay.
  1. Configure delays between steps and conditions (e.g., only send if there's no reply).
  2. Save and launch the campaign.

Using the sequence editor

The sequence editor lets you:

  • Add, remove, and reorder steps.
  • Edit the email content for each step.
  • Set per-step delays and conditions.
  • Preview the full sequence flow.

How follow-ups stop

Set conditions so follow-ups stop when a prospect engages — for example, when they reply. This keeps your outreach respectful and relevant.

Best practices

  • Keep the first email short and focused on one ask.
  • Make each follow-up add value or a new angle — don't just "bump."
  • Space steps a few days apart; avoid emailing daily.
  • Always stop follow-ups on reply to avoid emailing people who already responded.

Frequently Asked Questions

How many steps should a sequence have?

A common structure is an initial email plus two follow-ups (three steps total). Test what works for your audience, but avoid being excessive.

What delays should I use between steps?

A few days between steps is typical (for example, 3 days). Spacing gives prospects time to respond without you feeling pushy.

Will follow-ups send to people who already replied?

Not if you set the condition to send only when there's no reply — OutreachBox then skips follow-ups for prospects who engaged.

Related articles


Automate your follow-ups and let the sequence do the persistent, polite chasing for you.

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